Support and Frequently Asked Questions
Most frequently asked
Order-related information
Shipping-related information
Printer Troubleshooting
- Why does my printer not recognise the ink cartridge?
- Why does my printer show an error message or warning and reject the ink cartridge?
- Why does my printer warn me of "low ink" or "empty cartridge" once the new ink cartridge is installed?
- Why is the ink cartridge printing fuzzy, poor quality, missing colours or not printing correctly?
- Why is the ink cartridge leaking in my printer?